Do I need a WhatsApp Business account?

Yes. We connect to your existing WhatsApp Business number via Meta's Business API. We handle the verification and setup so you stay on the same number your customers already know.

How long does setup take?

Once your WhatsApp Business account is verified with Meta, setup is under 30 minutes. Early customers get guided setup during trial.

Can the AI hand off to me for tricky questions?

Yes. Rule-based handoff with email alerts lets the AI defer when a human should step in. You define triggers such as specific keywords, unresolved questions, or urgency signals.

What if the AI doesn't know the answer?

It says so and captures the lead so you can follow up. The AI responds from information you've trained it on; if it doesn't know, it tells the customer honestly and forwards the enquiry to you.

Can I use this on my website too?

Yes. The same assistant can run on your website too, so website enquiries and WhatsApp leads stay connected in one CRM.

How does pricing work after the trial?

Early customers start with full Business access during trial. After that, pricing is based on AI replies Fassix sends to customers. Human team replies are unlimited and do not count.

How is this different from other WhatsApp tools?

Fassix is built around lead tracking, follow-ups, and team handoff, not only broadcast campaigns. You get WhatsApp inbox, CRM, analytics, and AI replies trained on your business information.

WhatsApp Sales CRM

Turn WhatsApp enquiries into tracked leads.

Fassix helps your team manage WhatsApp leads, reply faster with AI, and follow up before customers go cold. Every chat becomes a contact, stage, and next action.

Start WhatsApp CRM Also works on your website — see how

Built for SMB teams already selling on WhatsApp.

Your Business

Online · replies instantly

Hi, are you open on Sunday? I need to book an appointment.

10:42 PM

Yes — Sunday we're open 10 AM to 6 PM. What treatment are you looking for? I can check availability right away.

10:42 PM

HydraFacial. Earliest Sunday slot?

10:43 PM

Sunday 11 AM is available. Want me to hold it? I just need your name to confirm.

10:43 PM

Type a message

Your WhatsApp leads are scattered.

Every day, customers message your WhatsApp and get no reply. By the time someone answers, they've gone elsewhere.

Business Hours Overflow

Your WhatsApp blows up at peak hours. Messages pile up faster than anyone can reply.

Messages Go Cold After 8 PM

Customers message at night, weekends, holidays. No one replies. By morning, they've moved on.

You Lose to Whoever Replies First

Customers message 3–4 businesses at once. The fastest reply wins. Slow = no sale.

Same Questions, Every Day

Pricing, hours, availability, directions. Your team types the same answers over and over.

Fassix puts WhatsApp replies, lead stages, owners, and follow-ups in one place.

AI replies where it helps. Your team closes the sale.

Fassix answers common questions, captures intent, and hands the conversation to your team with context when a human should step in.

Med Spa · After-Hours

Hi, I'm interested in your HydraFacial. Do you have availability this week?

9:47 PM

Hi! Our Signature HydraFacial is one of our most popular treatments. Openings Thursday 11 AM or Saturday 3 PM — which works?

9:47 PM

Saturday. How much?

9:48 PM

₹4,500. I'll pencil you in for Saturday 3 PM — your name to confirm?

9:48 PM

₹4,500 booking captured at 9:48 PM

Car Garage · Urgent

My car won't start. Dashboard lights on, clicking sound when I turn the key.

7:12 AM

Sounds like a weak battery. Our nearest branch has a service slot today at 5 PM — can I book it? Your name and phone?

7:12 AM

Ravi, 98XXX 12345

7:13 AM

Booked, Ravi. Our service team will call you in 10 minutes to confirm the slot.

7:13 AM

Service booking captured at 7:13 AM

Fitness Studio · Hesitant Lead

Do you have beginner yoga classes? I've never done yoga before.

10:04 PM

Yes — our Yoga for First-Timers batch runs 7 AM and 7 PM daily. First class is free, no pressure to commit.

10:04 PM

Morning batch sounds better for me.

10:05 PM

Great — it's less crowded. Want me to hold tomorrow 7 AM? Just your name to confirm.

10:05 PM

A lead that would never fill out a contact form

Your WhatsApp CRM is live in 30 minutes

Connect Your WhatsApp Business Number

Link your existing WhatsApp Business number via Meta's official Business API. We handle the verification and setup — you stay on your same number.

Add business details

Paste your website URL or enter your services, pricing, FAQs, locations, and policies manually. Fassix learns what your team already says every day.

Track every follow-up

Customers message your WhatsApp. Fassix captures the contact, helps with replies, assigns the lead, and keeps the next step visible.

Start WhatsApp CRM

Everything your WhatsApp sales team needs in one place.

Every conversation, lead, contact, owner, note, and follow-up lives in one CRM built around WhatsApp.

Real-Time Inbox

See every conversation as it happens. Jump in anytime.

Built-In CRM

Every visitor who shares details becomes a contact automatically. Notes, timeline, lead source — all tracked.

Visitor Analytics

Traffic, engagement, lead conversion, geographic — understand who's visiting and what they want.

Smart Human Handoff

The AI knows when to step aside. Rule-based triggers, email alerts with full context.

AI-Powered Alerts

Get notified the moment something matters — new leads, urgent questions, pricing enquiries.

Outreach Campaigns Included in trial

Upload leads, personalize, send. Track opens and replies.

Bonus channel

Want a Character on Your Website Too?

The same AI brain that handles your WhatsApp can also greet visitors on your website — with a face. An animated AI character that shows expressions, reacts to conversations in real-time, and captures leads around the clock. One plan, both channels.

See the animated character in action

Start with the complete WhatsApp CRM.

Early customers get full Business access during trial, including guided WhatsApp setup. After trial, pricing is based on AI replies sent.

Early customer trial

WhatsApp, website chat, CRM, and AI replies in one trial

We help you connect WhatsApp, train Fassix on your business, and route leads into one shared inbox. Your team can take over anytime, and human replies are unlimited.

Start free trial Book setup call

What you get

WhatsApp inbox with AI replies
Website assistant with the same business brain
CRM, lead stages, notes, and follow-ups
Human handoff and shared team inbox
Guided setup for WhatsApp Business API

Simple usage model: AI replies count when Fassix sends an AI-written message to a customer. Team replies do not count.