WhatsApp Sales CRM

Turn WhatsApp chats into customers.

Fassix helps small businesses manage WhatsApp leads, reply faster, and follow up on time. Your team gets one simple place for every chat, customer, and next step.

Start Free — No Card Needed See how it works

Free forever · No credit card required · Simple setup

Built for Indian SMBs that sell through WhatsApp.

A friendly assistant for your website and WhatsApp.

What Fassix does for your sales team

Step 1

Captures leads

Every enquiry is saved with name, number, and source.

Step 2

Replies faster

AI answers common questions, even after business hours.

Step 3

Organises chats

One shared inbox and customer list for your team.

Step 4

Reminds your team

Know who is new, hot, pending, won, or lost.

No missed WhatsApp leads. No forgotten follow-ups.

If your customers are on WhatsApp, Fassix is for you.

If customers ask questions before buying, Fassix helps your team reply, track, and follow up.

Real estate

Property enquiries, site visits, callbacks, and follow-ups in one place.

Clinics & salons

Appointments, prices, availability, and reminders without missed enquiries.

Garages & services

Service enquiries, estimates, slot bookings, and customer updates.

Coaching & education

Course enquiries, demo classes, fees, and parent follow-ups.

Retail & e-commerce

Product questions, catalogues, order queries, and repeat buyers.

Agencies

Manage WhatsApp leads and reports for clients without messy spreadsheets.

Made for owners and small teams, not big-company software teams.

Your customers are on WhatsApp. Your sales process is scattered.

Leads message you. Your team is busy. Some replies happen late, some follow-ups are forgotten, and customer details stay buried inside old chats.

Leads go cold while you reply

A lead messages at 9 PM. You reply at 9 AM. They've already bought from your competitor.

Four phones, one mess

Owner, sales, support — everyone has different chats. No shared inbox. No clear customer history.

Your customer list is messy

Phone numbers in Excel, conversations on phones, follow-ups in memory. Leads get lost quietly.

No idea what's working

You ran a promo. Who asked? Who bought? Who needs a callback? Most teams cannot say quickly.

Fassix puts every WhatsApp lead, reply, follow-up, and customer detail in one place.

A friendly face that brings website visitors to WhatsApp.

Most website visitors leave without filling a form. Fassix greets them, answers basic questions, and moves serious enquiries into WhatsApp where your team can follow up.

Happy

Starts the chat

Thinking

Answers questions

Empathetic

Handles concerns

Attentive

Guides to WhatsApp

Neutral

Waits for visitors

Your website gets attention. WhatsApp gets the conversation. Fassix keeps the lead and follow-up in one place.

Follow-up help

Know which lead or customer needs attention today.

Fassix helps your team see which leads are new, which are waiting, which are hot, and which need a reminder.

Lead status

See new, hot, pending, won, and lost leads without digging through old WhatsApp chats.

Customer groups

Group customers by interest, source, location, or stage so your team knows what to send next.

Message drafts

Need to send a follow-up? Fassix can draft a simple message that your team reviews before sending.

Follow-up reminders

Remind your team when a lead has not replied, asked for a callback, or needs a price follow-up.

Suggested next step

See simple suggestions like send quote, share brochure, ask budget, or book appointment.

Easy reporting

Understand how many leads came in, how many were replied to, and how many became customers.

Simple enough for daily use by owners and staff.

Bring leads in

Bring every serious enquiry to WhatsApp.

Customers may find you on your website, Instagram, ads, QR codes, or at your shop. Fassix gives them an easy WhatsApp path and saves the lead for your team.

Website visitors

Turn website visitors into WhatsApp chats instead of asking them to fill long forms.

Missed customers

Save people who asked once but did not buy yet, so your team can follow up later.

Old contacts

Bring old customer numbers into Fassix and start clean follow-ups on WhatsApp.

Ads to WhatsApp

When someone clicks your ad and messages you, Fassix saves the enquiry for follow-up.

QR codes

Put a WhatsApp QR code in your shop, brochure, event stall, or product packaging.

Instagram bio

Send Instagram visitors to WhatsApp so your sales team can reply and follow up properly.

The goal is simple: make it easy for customers to start a WhatsApp chat, then make sure your team does not lose them.

24/7
Replies to common questions
0+
Languages supported
<0s
Fast first reply
0
Lead sources in one place

Reply faster

AI handles common questions. Your team handles the sale.

Fassix answers basic questions about prices, timings, services, availability, and policies. When a customer needs a person, your team gets the full chat.

Natural replies

Customers can ask normal questions. Fassix replies clearly instead of forcing them through buttons.

Knows your basic business info

Add your services, prices, timings, FAQs, policies, and important instructions.

Asks useful questions

Collects name, phone, requirement, budget, location, or appointment preference before your team steps in.

Helps with bookings and quotes

Shares basic price details, checks what the customer wants, and helps your team move faster.

Works in many languages

Customers can write in Hindi, English, Marathi, Tamil, Telugu, Bengali, Gujarati, and more.

Hands off to your team

For serious, urgent, or sensitive questions, your team can take over with the full chat history.

AI helps with first replies. Your team stays in control.

Fassix WhatsApp CRM

Fassix

Online

Hi, I'm interested in your HydraFacial treatment. Do you have availability this week?

9:47 PM

Hi! Great choice — our Signature HydraFacial is one of our most popular treatments. We have openings on Thursday at 11 AM and Saturday at 3 PM. Which works for you?

9:47 PM

Saturday works. How much is it?

9:48 PM

The Signature HydraFacial is ₹4,500. I'll pencil you in for Saturday 3 PM — can I get your name to confirm the booking?

9:48 PM

Type a message

A typical first reply: clear answer, customer details captured, team can take over.

Manage leads

One customer list for your whole team.

Every customer is organised. Every chat is saved. Everyone knows who is handling which lead.

Customer list

Every lead becomes a contact with phone number, notes, status, source, and full chat history.

Team inbox

Assign chats, leave notes, and see who is replying. Your team can work from one shared inbox.

Lead assignment

Send leads to the right person by location, service, product, language, or team member.

Full chat history

Open any customer and see previous messages, notes, status changes, and team activity.

Mobile inbox

Reply on the go, claim conversations, and take handovers from your phone.

Important alerts

Get notified for new leads, urgent questions, price enquiries, and follow-up reminders.

No more searching through old chats to know what happened.

Mobile app coming soon

Run your WhatsApp sales from your phone.

The Fassix mobile app will help owners and teams reply to customers, see new leads, check follow-ups, and stay close to WhatsApp sales from anywhere.

Reply to customers on the move.

See which leads need attention.

Check simple sales numbers anytime.

Use AI help for replies and follow-ups.

Fassix works where SMB owners actually work: on the phone.

Today

Needs attention

12

New leads

5

Follow-ups

3

Hot leads

Anjali M.

Hot

Asked for price. Send quote today.

Rohit Clinic

Follow-up reminder due at 4 PM.

How it works

From first message to follow-up.

A simple example of how Fassix helps your team handle one lead without losing context.

1

9:47 PM · New enquiry

Anjali clicks your Instagram ad and lands on your website.

Fassix replies quickly and collects the basic details your team needs.

Fassix · 2 seconds later
Hi Anjali! Yes, free delivery across Bandra — usually next-day. Want to continue on WhatsApp? I can send you our latest catalogue.
2

9:48 PM · Details captured

The chat moves to WhatsApp.

Fassix shares basic product information, answers delivery questions, and saves what Anjali is interested in.

Fassix · 4 minutes in
Perfect choice — the Signature set ships with our protective box and a thank-you note. ₹2,400 with a first-order discount. Want me to lock it in for next-day delivery?
3

9:53 PM · Contact saved

She is now in your customer list.

Fassix creates a contact with her name, phone, source, interest, and full conversation history.

Name
Anjali M.
Source
Instagram ad
Status
Interested
Next step
Send quote
4

Next day · Follow-up

Your team gets a reminder.

If she has not bought yet, Fassix reminds your team to follow up before the lead goes cold.

Follow-up reminder
Anjali asked for delivery and price yesterday. Send a friendly check-in and offer help.
5

Closed

Your team marks the result.

When the customer buys, your team marks the lead as won. If she does not buy, mark it as lost or follow up later.

Lead tracked properly. No guessing, no lost chat, no forgotten follow-up.

The result is simple: every lead has a status, owner, history, and next step.

Simple, Transparent Pricing

Free forever to start. Upgrade when Fassix needs to do more for you.

Start with a customer list and inbox. Upgrade when you need WhatsApp, AI replies, and more team members.

Free

Forever free

₹0/forever
  • Website chat
  • Manual replies from dashboard
  • Customer list
  • Basic assistant settings
  • "Powered by Fassix" branding
Start Free

Lite

AI replies for website

₹499/month
  • Website assistant
  • 150 conversations/month
  • Lead capture + email alerts
  • Reports + customer list + inbox
  • Human handoff
  • "Powered by Fassix" branding
Get Started
Most Popular

Starter

Website + your brand

₹999/month
  • Everything in Lite, plus:
  • Custom assistant image
  • More assistant expressions
  • Brand and tone settings
  • 1,000 conversations/month
  • Clean widget (no branding)
Get Started

Pro

WhatsApp + website

₹2,999/month
  • Everything in Starter, plus:
  • WhatsApp inbox
  • Instagram messages
  • 3,000 website conversations
  • 200 WhatsApp conversations
  • Up to 3 team members
Get Started

Business

Growing team

₹5,999/month
  • Everything in Pro, plus:
  • WhatsApp updates to customers
  • Delivery + reply tracking
  • 10,000 website conversations
  • 600 WhatsApp conversations
  • Unlimited team members
  • Priority support
Get Started

Agency

Waitlist

Manage WhatsApp leads for multiple clients from one place. Built for agencies handling 3+ clients. Founding Agencies get 50% off for 12 months.

Starting at ₹14,999/mo · India pricing TBC

Join waitlist

Clear monthly plans. Included usage is shown upfront. Upgrade when your team needs more conversations, WhatsApp, or team members. Cancel anytime.

Frequently Asked Questions

Stop missing WhatsApp leads.

Bring your leads, replies, follow-ups, and customer history into one simple place.

Start Free — No Card Needed See pricing →

No credit card · Simple setup · Built for small teams