How is Fassix different from the WhatsApp Business app?

The WhatsApp Business app is good when one person replies manually. Fassix is for teams that need one shared inbox, a customer list, follow-up reminders, AI replies for common questions, and a clear view of which leads are open, hot, won, or lost.

Do I need a developer to set this up?

No. Fassix is built for business owners and small teams. We guide you through setup, help connect WhatsApp, and give you simple settings to manage your business information.

Can my whole team share one inbox?

Yes. Your team can assign chats, leave notes, and see each customer's full history. This helps avoid duplicate replies and missed follow-ups.

What does Fassix know about my business?

Fassix uses the business information you provide, such as your website, services, prices, FAQs, policies, and instructions. If it does not know something, it can hand the conversation to your team instead of guessing.

How long does it take to set up?

Website chat can be set up quickly. WhatsApp setup depends on business verification and number connection, but Fassix guides you through the process.

How does pricing work after the trial?

Early customers start with full Business access during trial. After that, pricing is based on AI replies Fassix sends to customers. Human team replies are unlimited and do not count.

What counts as an AI reply?

An AI reply is one AI-written message Fassix sends to a visitor or customer on your behalf. Manual team replies, internal notes, setup work, and human handoffs do not count.

AI sales toolkit for website, WhatsApp, and campaigns

Let AI find the buyers. Your team closes the deals.

Fassix captures leads from your website, campaigns, and WhatsApp, qualifies them through AI conversations, and shows your team who is ready to buy.

Website AI WhatsApp AI Sales CRM Traffic Intelligence Campaign Manager

Start Free — No Card Needed See the products

Start with one product or use the full suite.

Built for Indian SMBs that want higher-quality leads, not more messy enquiries.

Happy

Thinking

Empathetic

Attentive

Neutral

A friendly assistant for your website and WhatsApp. Chat with Fassix in the bottom-right corner.

Products

Five AI tools. One sales workflow.

Buy one tool for a specific problem, or connect the full Fassix suite to capture, qualify, track, and close leads from every channel.

Website AI

Convert website visitors into qualified leads with an AI assistant that chats, answers questions, captures details, and hands serious enquiries to your team.

Website chat and visitor capture
AI replies trained on your business
Human handoff with full context

WhatsApp AI

Reply to WhatsApp enquiries, qualify buyers, answer FAQs, and bring your team into the conversation when a lead is ready.

AI replies for WhatsApp messages
Shared WhatsApp inbox for your team
Lead qualification and handoff

Sales CRM

Keep every lead organized with source, score, stage, notes, owner, conversation history, and the next step your team should take.

Lead stages, scores, and sources
Contact notes and full timeline
Follow-up reminders and ownership

Traffic Intelligence

Understand which visitors, sources, locations, pages, and campaigns are producing real opportunities instead of empty traffic.

Website visitor and source tracking
Lead quality and engagement signals
AI insights on buyer intent

Campaign Manager

Run Meta-to-WhatsApp and WhatsApp follow-up campaigns, capture responses, qualify interested buyers, and connect campaign results back to your CRM.

Meta and click-to-WhatsApp campaign workflow

Approved WhatsApp templates and segments

Bulk follow-ups to opted-in contacts

Delivery, reply, and conversion tracking

Each product solves a real sales problem on its own. Together, they become one AI sales system.

From traffic to qualified leads

Fassix turns messy enquiries into sales-ready leads.

Most businesses already have visitors, ad clicks, Instagram traffic, WhatsApp chats, and old contacts. Fassix captures that demand, starts the conversation, understands intent, and shows your team the leads most likely to convert.

Step 1

Capture traffic

Website visitors, Meta clicks, WhatsApp enquiries, QR scans, and old contacts enter Fassix.

Step 2

Start a conversation

AI replies quickly, answers basic questions, and asks what the customer wants.

Step 3

Analyze intent

Fassix reads the conversation for need, urgency, budget, objections, and buying stage.

Step 4

Qualify the lead

The lead gets a score, source, stage, summary, and suggested next action.

Step 5

Route to your team

Hot leads, urgent questions, and follow-ups are assigned or handed off with context.

Step 6

Close the deal

Your team focuses on serious buyers instead of sorting through every enquiry manually.

More qualified leads. Less manual chasing. Better sales focus for owners and small teams.

What Fassix does for your sales team

Step 1

Captures leads

Every enquiry is saved with name, number, and source.

Step 2

Replies faster

AI answers common questions, even after business hours.

Step 3

Organises chats

One shared inbox and customer list for your team.

Step 4

Reminds your team

Know who is new, hot, pending, won, or lost.

No missed WhatsApp leads. No forgotten follow-ups.

If your customers are on WhatsApp, Fassix is for you.

If customers ask questions before buying, Fassix helps your team reply, track, and follow up.

Real estate

Property enquiries, site visits, callbacks, and follow-ups in one place.

Clinics & salons

Appointments, prices, availability, and reminders without missed enquiries.

Garages & services

Service enquiries, estimates, slot bookings, and customer updates.

Coaching & education

Course enquiries, demo classes, fees, and parent follow-ups.

Retail & e-commerce

Product questions, catalogues, order queries, and repeat buyers.

Agencies

Manage WhatsApp leads and reports for clients without messy spreadsheets.

Made for owners and small teams, not big-company software teams.

Your customers are on WhatsApp. Your sales process is scattered.

Leads message you. Your team is busy. Some replies happen late, some follow-ups are forgotten, and customer details stay buried inside old chats.

Leads go cold while you reply

A lead messages at 9 PM. You reply at 9 AM. They've already bought from your competitor.

Four phones, one mess

Owner, sales, support — everyone has different chats. No shared inbox. No clear customer history.

Your customer list is messy

Phone numbers in Excel, conversations on phones, follow-ups in memory. Leads get lost quietly.

No idea what's working

You ran a promo. Who asked? Who bought? Who needs a callback? Most teams cannot say quickly.

Fassix puts every WhatsApp lead, reply, follow-up, and customer detail in one place.

A friendly face that brings website visitors to WhatsApp.

Most website visitors leave without filling a form. Fassix greets them, answers basic questions, and moves serious enquiries into WhatsApp where your team can follow up.

Happy

Starts the chat

Thinking

Answers questions

Empathetic

Handles concerns

Attentive

Guides to WhatsApp

Neutral

Waits for visitors

Your website gets attention. WhatsApp gets the conversation. Fassix keeps the lead and follow-up in one place.

Follow-up help

Know which lead or customer needs attention today.

Fassix helps your team see which leads are new, which are waiting, which are hot, and which need a reminder.

Lead status

See new, hot, pending, won, and lost leads without digging through old WhatsApp chats.

Customer groups

Group customers by interest, source, location, or stage so your team knows what to send next.

Message drafts

Need to send a follow-up? Fassix can draft a simple message that your team reviews before sending.

Follow-up reminders

Remind your team when a lead has not replied, asked for a callback, or needs a price follow-up.

Suggested next step

See simple suggestions like send quote, share brochure, ask budget, or book appointment.

Easy reporting

Understand how many leads came in, how many were replied to, and how many became customers.

Simple enough for daily use by owners and staff.

Bring leads in

Bring every serious enquiry to WhatsApp.

Customers may find you on your website, Instagram, ads, QR codes, or at your shop. Fassix gives them an easy WhatsApp path and saves the lead for your team.

Website visitors

Turn website visitors into WhatsApp chats instead of asking them to fill long forms.

Missed customers

Save people who asked once but did not buy yet, so your team can follow up later.

Old contacts

Bring old customer numbers into Fassix and start clean follow-ups on WhatsApp.

Ads to WhatsApp

When someone clicks your ad and messages you, Fassix saves the enquiry for follow-up.

QR codes

Put a WhatsApp QR code in your shop, brochure, event stall, or product packaging.

Instagram bio

Send Instagram visitors to WhatsApp so your sales team can reply and follow up properly.

The goal is simple: make it easy for customers to start a WhatsApp chat, then make sure your team does not lose them.

Reply faster

AI handles common questions. Your team handles the sale.

Fassix answers basic questions about prices, timings, services, availability, and policies. When a customer needs a person, your team gets the full chat.

Natural replies

Customers can ask normal questions. Fassix replies clearly instead of forcing them through buttons.

Knows your basic business info

Add your services, prices, timings, FAQs, policies, and important instructions.

Asks useful questions

Collects name, phone, requirement, budget, location, or appointment preference before your team steps in.

Helps with bookings and quotes

Shares basic price details, checks what the customer wants, and helps your team move faster.

Works in many languages

Customers can write in Hindi, English, Marathi, Tamil, Telugu, Bengali, Gujarati, and more.

Hands off to your team

For serious, urgent, or sensitive questions, your team can take over with the full chat history.

AI helps with first replies. Your team stays in control.

Fassix

Online

Hi, I'm interested in your HydraFacial treatment. Do you have availability this week?

9:47 PM

Hi! Great choice — our Signature HydraFacial is one of our most popular treatments. We have openings on Thursday at 11 AM and Saturday at 3 PM. Which works for you?

9:47 PM

Saturday works. How much is it?

9:48 PM

The Signature HydraFacial is ₹4,500. I'll pencil you in for Saturday 3 PM — can I get your name to confirm the booking?

9:48 PM

Type a message

A typical first reply: clear answer, customer details captured, team can take over.

Manage leads

One customer list for your whole team.

Every customer is organised. Every chat is saved. Everyone knows who is handling which lead.

Customer list

Every lead becomes a contact with phone number, notes, status, source, and full chat history.

Team inbox

Assign chats, leave notes, and see who is replying. Your team can work from one shared inbox.

Lead assignment

Send leads to the right person by location, service, product, language, or team member.

Full chat history

Open any customer and see previous messages, notes, status changes, and team activity.

Mobile inbox

Reply on the go, claim conversations, and take handovers from your phone.

Important alerts

Get notified for new leads, urgent questions, price enquiries, and follow-up reminders.

No more searching through old chats to know what happened.

Mobile app coming soon

Run your WhatsApp sales from your phone.

The Fassix mobile app will help owners and teams reply to customers, see new leads, check follow-ups, and stay close to WhatsApp sales from anywhere.

Reply to customers on the move.

See which leads need attention.

Check simple sales numbers anytime.

Use AI help for replies and follow-ups.

Fassix works where SMB owners actually work: on the phone.

Today

Needs attention

New leads

Follow-ups

Hot leads

Anjali M.

Hot

Asked for price. Send quote today.

Rohit Clinic

Follow-up reminder due at 4 PM.

How it works

From first message to follow-up.

A simple example of how Fassix helps your team handle one lead without losing context.

9:47 PM · New enquiry

Anjali clicks your Instagram ad and lands on your website.

Fassix replies quickly and collects the basic details your team needs.

Fassix · 2 seconds later
Hi Anjali! Yes, free delivery across Bandra — usually next-day. Want to continue on WhatsApp? I can send you our latest catalogue.

9:48 PM · Details captured

The chat moves to WhatsApp.

Fassix shares basic product information, answers delivery questions, and saves what Anjali is interested in.

Fassix · 4 minutes in
Perfect choice — the Signature set ships with our protective box and a thank-you note. ₹2,400 with a first-order discount. Want me to lock it in for next-day delivery?

9:53 PM · Contact saved

She is now in your customer list.

Fassix creates a contact with her name, phone, source, interest, and full conversation history.

Name
Anjali M.

Source
Instagram ad

Status
Interested

Next step
Send quote

Next day · Follow-up

Your team gets a reminder.

If she has not bought yet, Fassix reminds your team to follow up before the lead goes cold.

Follow-up reminder
Anjali asked for delivery and price yesterday. Send a friendly check-in and offer help.

Closed

Your team marks the result.

When the customer buys, your team marks the lead as won. If she does not buy, mark it as lost or follow up later.

Lead tracked properly. No guessing, no lost chat, no forgotten follow-up.

The result is simple: every lead has a status, owner, history, and next step.

Start with full Fassix access.

For early customers, we set up the complete product first. No plan maze, no feature guessing, no card needed to start.

Early customer trial

Full Business access during your trial

Use Fassix with website chat, WhatsApp CRM, AI replies, lead tracking, shared inbox, human handoff, and team access. We help you get live and learn what pricing makes sense from real usage.

Start free trial Book setup call

Included in the trial

Website assistant and WhatsApp inbox
AI replies trained on your business
Lead capture, CRM, notes, and follow-ups
Human handoff and team shared inbox
Guided setup from the Fassix team

After trial: pricing is based on AI replies Fassix sends to your customers. Human replies are unlimited.